Their success is your success.
Here's what your journey as a partner looks like.
Set their environment up.
- Terms accepted by Northwind's MDSigned
- Microsoft 365 connectedMicrosoft 365
- Xero connectedXero
- Brand loaded from SharePointBrand
- Expenses and holiday policies loadedPolicies
- Your six starter skills addedYour standards
Ready. 14 people invited.
Log in right there with them.
With the client's permission, you work right alongside their team: answer a question, set something up, show them how. Access ends when they say, and everything you do is logged.
Ben from Acme IT joined, with Northwind's permission. Access ends in 7 days.
Jo · Northwind · Finance
Ben · Acme ITSetting that up for you now.

- Reading overdue invoicesXero
- Saving it as a routineEvery Monday, 8:00
Done. Jo gets the list every Monday at 8:00.
Ben · Acme IT
Jo · Northwind · FinanceBrilliant, thank you.
Ben left the workspace. Everything he did is in Northwind's activity log.
Set the standards.
Your ways of working, in every client: how you write to them, what a new starter gets, the reports every client receives. Improve one, and every client gets the better version.
- 1How we write to clientsWorldview
- 2What every new starter getsSkill
- 3Monthly IT reportSkill
- 4Security habitsWorldview
Calder & Moss edited the Monthly IT report.
See every client at a glance.
- Northwind9 of 14 active
- Calder & Moss22 of 25 active
- Globex3 of 12 activeXero disconnected
- Initech7 of 8 active
- UmbrellaNot startedGo-live booked for Monday
- Hooli15 of 18 active
and 6 more
Make sure nobody's left behind.
Right down to the one person who hasn't started yet. Book fifteen minutes, show him the ropes, and watch him take off.
- Tom · Northwind FinanceHasn't started yet.
- YouBooked 15 minutes with him, Thursday 10:00.
- ThursdayHis first request: reconcile this supplier statement.
- This week9 jobs, and his first saved skill.
Grow with them.
People using David - 5 → 14
- Jobs this quarter
- 1,120
- Most used
- Overdue invoices, client reports, meeting notes
- Next
- Bring in Operations
Safe to put your name on.
- You get in only with the client's permission.They choose who, and for how long.
- They can end your access at any time.One click, from their side.
- Everything you do is in their activity log.They can see every change, and who made it.
- Each client's data is kept apart.No client can see another's, and neither can you without permission.
Fits how you already work.
One console for every client
Every client, their health and their usage, in one place.
Problems arrive in your desk
Health at a glance
Broken connections and failing routines show up before the client notices.
Simple to fold into what you already offer. See pricing
Tom · Northwind Finance