A range of packages to suit different company sizes.
At Ergonomy we believe:
- AI adoption should be affordable and accessible for organisations of any size
- An aligned operational platform should reduce your AI spend
- AI & services used through an operational platform should come with no markup
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Pebble
£450platform fee a month
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Flint
£850platform fee a month
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Cobblestone
£1,300platform fee a month
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Rock
£2,300platform fee a month
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Boulder
£3,650platform fee a month
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Monolith
£4,500platform fee a month
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Massif
Let's talkcustom pricing
Our philosophy
Pricing that's transparent, fair and easy to understand.
AI usage is charged for differently to the software of the past, and many people are unfamiliar with how it works. So we keep ours simple. This means:
- No annual upfront payment
- We don't tie you in with an annual contract or ask for a large outlay up front. You pay monthly, and can change plan as you grow.
- AI at cost price, 0% markup
- We only charge you what we pay for AI services. What that means
- Your organisation, not per seat
- Everyone's AI usage is different, so your AI credit is one allowance pooled across your organisation, not a per-seat plan. The capacity goes where it's needed.
AI credit
The fuel that powers David .
AI credit
Pricing analogies
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Like a car
AI credit, which you use as you go. The credit buys the wiper fluid too: transcription, search and the rest.David is the car you are paying us to use. It won't run without fuel in the form of -
Like a phone contract
AI creditDavid is the line rental.buys the minutes and the data. David 's credit pool is just like a shared data plan between your team. -
Like a travel card
You load AI creditDavid withlike you load up a travel card for different length journeys. As with a travel card, where each journey deducts a fare and longer journeys cost more, tasks for David deduct usage according to complexity. Top up when your balance runs low to keep riding!
Finally, see everything David does for the company, and what it costs.
- 09:02OperationsWeekly invoice estimate Routine£0.04
- 09:15SarahAcme renewal proposal Request£0.62
- 09:31FinanceMonthly client report Skill£0.18
- 09:40TomNovember rates for Globex Request£0.21
- 09:52IT deskUnassigned tickets Routine£0.03
- 10:05NishaClient summary for Initech Request£0.47
- Operations£160
- Sales£120
- Finance£90
- Leadership£42
Questions
Our pricing and AI credit FAQs.
New to how AI is charged for? Demystifying AI pricing starts from the beginning.
What is AI credit?
- AI credit is what you spend when you use an AI-powered platform or tool. It measures how much AI "thinking" your requests use.
The services behind David are charged by use: AI models, transcription, search and more. Your monthly platform fee includes an allowance of AI credit to cover them, pooled across your organisation.- Different tasks take different amounts. A short reply takes very little; a long, multistep task takes more. How AI credit works, or Demystifying AI pricing for the full picture.
How do you make AI credit work for us?
- Every monthly plan comes with a bundle of AI credit, calculated from typical monthly usage for an organisation of your size.
- It's one allowance pooled across your organisation, not one per person. If one person uses a little and another a lot, the credit goes where it's needed.
- Bundled credit expires at the end of each month, and is calculated carefully to keep wastage to a minimum. What happens to credit we don't use
Usage varies with the tasks your people ask David to do, so there's no universal rule.David gives you the tools to understand, monitor and optimise your usage as an organisation. AI model for the task at hand, which in most cases reduces what you spend. It avoids the unnecessary cost of an advanced model doing a simple job. Why that matters to usDavid uses the appropriate
What happens if we use all our bundled credit?
- You'll see it coming. Usage is easy to track, and you choose the levels at which you're alerted. Setting alerts
- Top up whenever you need to. Top-up credit is bought at cost and is used once your bundled credit has run out. Whatever is left rolls over, to be used after next month's bundle.
Or let it happen on its own: with automatic top-ups switched on, David buys more credit when your balance falls below a level you choose, up to a monthly limit you set.- Nothing stops in the meantime.
What David does when credit runs low
Can we set thresholds?
- Yes. Choose the levels at which you're alerted as your organisation's credit runs down, for your bundled allowance and for any top-up balance.
- You can also give each person a monthly limit, so nobody runs away with the allowance. Someone who reaches theirs can ask for more, and you decide.
If we run out of credit, will David stop working?
No. When your credit gets low, David switches to a lower-cost AI model for every task. The work that keeps your business running carries on until you top up or next month's credit arrives.- Work that needs heavier AI may wait. The automation that tells you about an unhappy customer in the inbox keeps running; the weekly management accounts analysis may not fully complete until the more advanced model is available again.
What happens to bundled credit we don't use?
- It expires at the end of the month, like the bundled minutes on a mobile phone contract. Each bundle is calculated carefully, so very little should go unused.
Because we make nothing on AI usage, our interest is in your bundle going further: David choosing the right model for each task, and not using AI where it isn't needed.- Top-up credit is different: it doesn't expire.
When should we move up a plan?
- Plans differ in capacity: the AI credit bundled each month and the storage. Move up when your regular month needs more of either.
- A busy month that uses more AI than usual doesn't call for a bigger plan. A top-up covers it at cost, and whatever's left rolls over. Topping up
- You can move up or down at any time, with no annual contract. The new price and credit allowance start from your next monthly bill.
What is the storage for?
Storage is used all over David to help your team work efficiently. It holds the indexesDavid keeps over your data sources, such as email inboxes, for rapid recall and search, and the files you upload toDavid that don't live anywhere else.Files kept in SharePoint, Dropbox or another business store stay there, and we don't charge to store them. Indexes are compressed: for example, a 50GB mailbox typically takes about 3GB of David storage.
What does "cost price, 0% markup" mean?
- We pass on the cost of usage-based services, such as AI models, transcription and search, at exactly what they cost us. We earn no markup on credit.
So we have every reason to keep your AI usage efficient: David picks the right model for each task, and doesn't use AI for work that can be automated without it.- For simplicity, these costs are converted to your billing currency at an exchange rate set daily.
David 's feature-set, every plan.
Automatic model choice
David picks the right AI model for each job, so you get a good answer without paying for the most expensive model every time.Cheap, fast or best
When it matters, you choose: the cheapest model for routine work, the fastest when you're waiting, the most capable for hard problems.
Model switching
New models arrive every few weeks. David moves to better ones as they appear, so you're never stuck on last year's AI.Responsible use of AI
If AI isn't required to automate, David will write code instead that runs free of AI compute, saving energy and ££ for you.
Worldview
What matters to the company, each department, team and person, written down once, so nobody has to tell David twice.Datasources
Your apps, mailboxes and shared drives, connected, so David works from your real data, not guesses.Meeting recordings
Meetings recorded and summarised, so decisions and actions don't live only in someone's head.
Brand
Your logo, colours, fonts and templates, so everything he makes looks like it came from you.
Skills
How you do a task, saved, so anyone can run it the same way, and improve it.
Triggers
Something happens in one of your apps, like a new email or a new ticket, and David starts work without being asked.Routines
Work that runs on a schedule, every morning or every month, so nobody has to remember to ask.
Approvals
David drafts, a person says yes, so nothing leaves the company without someone choosing to send it.
Datasets
Tables David keeps up to date, so your numbers live in one place instead of ten spreadsheets.Pages and apps
Dashboards and small apps on your live data, built by asking, shared with whoever needs them.
Branded decks and reports
Slide decks, reports and documents in your brand or a client's, ready to send without anyone reformatting them.
Workspaces
Shared spaces for a team, a client or a project, so everyone works from the same thread.
Permissions
David sees only what each person can see, so access stays exactly as you've set it.Spend controls
Allowances for each person and team, and every pound visible, so AI costs never surprise you.
Model access
Choose which AI models each team can use, so cost and data rules are set once, for everyone.
Teams and departments
Set up how your company is organised, so knowledge, sharing and access follow that structure.
Usage and adoption
See who uses David and for what, so you know where it pays off and who needs a hand.Activity log
Every action, approval and support visit recorded, so you can always see who did what.
Not sure which plan?
Book a call and we'll help you find the right fit for your organisation.